Terms of Service

1. Agreement to Terms

By accessing or using Reputraq's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the service. These Terms apply to all visitors, users, and others who access or use the service.

2. Description of Service

Reputraq provides a reputation monitoring and management platform that enables businesses to track, analyze, and manage their online reputation across various channels including news, social media, and online conversations. Our services include real-time monitoring, sentiment analysis, alert notifications, and reporting tools.

3. User Accounts

To access certain features of our service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any malicious code, viruses, or harmful data
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Use the service for any illegal or unauthorized purpose
• Scrape, crawl, or harvest data from the service without permission

5. Subscription and Payment

Our service is offered on a subscription basis. By subscribing, you agree to:

• Pay all fees associated with your subscription plan
• Automatic renewal of your subscription unless cancelled
• Price changes with 30 days' notice
• No refunds for partial subscription periods unless required by law

We reserve the right to change our pricing with notice. Continued use of the service after price changes constitutes acceptance of the new pricing.

6. Intellectual Property

The service and its original content, features, and functionality are owned by Reputraq and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not modify, reproduce, distribute, create derivative works, publicly display, or otherwise exploit any part of the service without our prior written consent.

7. Data and Privacy

Your use of the service is also governed by our Privacy Policy. By using the service, you consent to the collection and use of information in accordance with our Privacy Policy. You retain ownership of any data you submit to the service, and we will not use your data except as necessary to provide the service.

8. Service Availability

We strive to maintain high availability of our service but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance and updates, which may temporarily interrupt service. We are not liable for any damages resulting from service interruptions or failures.

9. Limitation of Liability

To the maximum extent permitted by law, Reputraq shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.

10. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the service will cease immediately. You may terminate your account at any time by contacting us or using the account deletion feature.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the service shall be resolved in the courts of San Francisco, California.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at: